Wellbeing Hub Clients: Clients Booking Management Feature

This article explains how clients can manage and modify their bookings directly from their client dashboard.

Kara Connect's vision is to ensure that wellbeing and mental health are universally valued, and that preventative support is accessible and prioritised to address people's specific needs and concerns.

To achieve this, we need to ensure that clients have access not only to amazing and experienced professionals, but also to the right, confidential, and secure tools.

To this end, we have developed and improved the Client Booking Management system.

What are the Benefits of Client Booking Management?

• Benefits for Clients:

  • More control and flexibility over their sessions
  • Ability to cancel and rebook sessions with ease
  • Saves time by not having to contact the professional to modify or cancel a session
  • Improved client experience by offering a more convenient and user-friendly booking system
    
    

What is Client Booking Management?

Previously, if you needed to modify a session, you would have to contact the professional directly via email or phone, which increased administrative workload and created friction and complexity when the focus should be on improving clients' wellbeing.

Now, not only do clients get access to an amazing network of professionals to book sessions through our Wellbeing Hubs program, but they can also reschedule and get more control and flexibility, while reducing administrative work for everyone involved.