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Help Center

Professionals

Professionals

Are you a Professional using Kara Connect "Workstation" to run your practice. Everything you need to know can be found here.

Professionals: General Information

Joining Kara Connect as a Professional

Professionals: Managing your business with your Kara Connect Workstation "How Kara Connect Works"

Professionals: How to sign-up to a professional Kara Connect account

Professionals: I am having issues with my video or audio

Professionals: I can't see any sessions booked in my calendar. What can I do?

Professionals: How to find invoices for your professional subscription to Kara Connect

Professionals: How do I deactivate my professional Kara Connect account?

Professionals: How can I cancel my Kara Connect subscription?

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Kara Connect Workstation: Professional & Office Information

Professionals: How to setup your professional information (job title, specialities, primary work categories, languages, education & bio)

Professionals: How to setup your Office Information

Professionals: How to add your specialities and languages

Professionals: How to select and set up your Job Title

Professionals: How to add your profile picture

Professionals: How to add your primary work categories

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Kara Connect Workstation: Calendar Settings

Professionals: How to block your calendar availability if you're OOO or on holidays

Professionals: Calendar Sync between your Kara Connect calendar and your Google/MS Outlook Calendars - Product Update

Professionals: How to Connect your Kara Connect calendar to your Google and / or MS Outlook calendars.

Professionals: How to change your timezone in your Kara Connect profile

Professionals: How to setup your working hours calendar and time zones

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Kara Connect Workstation: Services and Prices

Professionals: How to add "Services" and set up your "Prices" in your Kara Connect Workstation

Professionals: How to change or update your Services

Professionals: How to setup Client registration requirements

Kara Connect Workstation: Client and Booking Management

Professionals: How to create, book or schedule a session with a client

Professionals: How to take new clients "On Request" and Waitlist Management

Professionals: How to manage your Waitlist for new Requests placed (On request)

Professionals: How do I schedule a booking during a session with a client?

Professionals: How to invite a client to join you on Kara Connect

Professionals: How do I join a video session with my client?

Professionals: The different session States: Complete, Cancelled, Deleted and Void

Professionals: How can I permanently close a client's treatment within Kara Connect?

Professionals: How to complete a session / Mark as Done

Professionals: How can I edit a session's time & date or cancel a session?

Professionals: How to amend your client's details on invoices

Professionals: Booking management

Professionals: Clients Booking Management Feature

Professionals: How to export, download and import your client data into your professional Kara Connect workstation. ?

Professionals: How do I change a client's email address?

Professionals: How do I see the clock when I'm in a session with a client?

Professionals: How to add attachments and notes to your clients records

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Kara Connect Workstation: Integrations (Kara Pay, Terms, more)

Professionals: How to install, edit and use Kara Connect integrations such as SMS, Kara Pay, Client Consent and more.

Professionals: How to set up SMS Reminders in your Kara Connect account

Professionals: How to setup your Client Consent (Your terms and conditions)

Professionals: Template for your Client Consent (Your own terms and conditions)

Kara Connect Workstation: Other How To's

Professionals: Activities Section

Professionals: How to share your screen using Split-screen: Windows

Professionals: How to share your screen using split-screen: Mac (Apple)

Professionals: How to use Group Video with Kara Connect

Kara Connect Workstation: Client Payments and Invoices

Professionals: How to enable other payment methods through Kara Connect

Professionals: How to receive payment from your Clients for a Session

Professionals: How to setup Kara Pay to take payments from your clients

Professionals: How to update your Card Details / Billing information

Professionals: Where can I find details about my payments? Such as receipts, invoices or other information?

Professionals: When do I receive the funds for Payments processed with Kara Pay from my clients.

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Kara Connect Workstation: Your Team Management

Professionals: Team management

Professionals: How to change / reassign 'Request Services' to a new Professional

Professionals: How to block calendar availability and manage your Team and your calendar

Professional: Sharing customers among multiple professionals in my Kara Connect Portal

Wellbeing Hubs: Setting up your Account and Dashboard

Wellbeing Hubs for Professionals: What are they?

Wellbeing Hubs for Professionals: Setting up your account

Wellbeing Hubs for Professionals: How to add your services to a Wellbeing Hub?

Wellbeing Hubs for Professionals: Basic settings to set up your profile and How to preview what your Professional profile looks

Wellbeing Hubs for Professionals: How to Create a Group for our Wellbeing Hubs Connection

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Wellbeing Hubs: Setting up Availability

Wellbeing Hubs for Professionals: Setting up your availability and ensuring that your profile and services are displayed

Wellbeing Hubs for Professionals: Setting up your Calendar Basics: Bookable Period, Notice Period, Intervals and Buffer Times

Wellbeing Hubs for Professionals: Changes to my availability and calendar.

Wellbeing Hubs for Professionals: Opening Availability on Additional Wellbeing Hub (multiple Wellbeing Hubs)

Wellbeing Hubs: Increase your Exposure and Best Practices

Wellbeing Hubs for Professionals: Best Practices for Professional's and Important Information

Wellbeing Hubs for Professionals: Setting up your profile in Wellbeing Hubs to enable clients to find you.

Wellbeing Hubs for Professionals: Increasing, Updating and Editing your Availability to maximise your profile views

Wellbeing Hubs for Professionals: Recording intro videos to offer your services in our Wellbeing Hubs

Wellbeing Hubs: Payments and Invoices

Wellbeing Hubs for Professionals: Information on how to process Payments- Sponsored Credits vs Non Sponsored Credits

Wellbeing Hubs for Professionals: How to send invoices to Kara Connect for sponsored credit sessions.

Wellbeing Hubs for Professionals: How to charge a Wellbeing Hub client for a late cancellation/no-show session

Wellbeing Hubs for Professionals: How can I return a sponsored credit to a Wellbeing Hub client?

Wellbeing Hubs for Professionals: The different scenarios to be aware of when a "Sponsored Credit" session is cancelled by a Client or Professional

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Wellbeing Hubs: Customers Wellbeing, Impact and More

Wellbeing Hubs for Professionals: Wellbeing Score Index

Wellbeing Hubs for Professionals: Professional Alliance Survey

Wellbeing Hubs for Professionals: Content Hub

Wellbeing Hubs: Set up your LinkedIn Experience with Kara Connect and Promote our Partnership

Frequently Asked Questions (FAQ's)

Client Booking Management Feature - FAQs

Wellbeing Hubs for Professionals: FAQs for Professionals on Kara Connect Wellbeing Hubs.

Product Releases

Professionals: How to find latest features, updates and more resources

Professionals: Wellbeing Hub's Product Release May 2024: Filtering, Buffer & Start Time Intervals

Kara Connect Workstation: Clinics - Setting up in-place service offerings for your Team Members

Wellbeing Hubs for Clinic Professionals: Setting up your Team Members for in-place/face-to-face services