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Help Center

Professionals

Professionals

Are you a Professional using Kara Connect "Workstation" to run your practice. Everything you need to know can be found here.

Joining Kara Connect as a Professional

Professionals: I am having issues with my video or audio

Professionals: I can't see any sessions booked in my calendar

Professional: Sharing customers among multiple professionals in my Kara Connect Portal

Professionals: How do I deactivate my professional Kara Connect account?

Professionals: Clients Booking Management Feature

How To's

Professionals: How to Connect your Kara Connect calendar to your Google and / or MS Outlook calendars.

Professionals: How to take new clients "On Request" and Waitlist Management

Professionals: How to block your calendar availability if you're OOO or on holidays

Professionals: When do I receive the funds for Payments processed with Kara Pay from my clients.

Professionals: How to export, download and import your client data into your professional Kara Connect workstation. ?

Professionals: How to change your timezone in your Kara Connect profile

Professionals: How to setup your professional information, education and experience

Professionals: How do I schedule a booking during a session with a client?

Professionals: How to setup your Office Information

Professionals: How to amend your client's details on invoices

Professionals: How to find invoices for your professional subscription to Kara Connect

Professionals: How do I cancel a session with a client?

Professionals: How to add your specialities and languages

Professionals: How do I see the clock when I'm in a session with a client?

Professionals: How do I change a client's email address?

Professionals: How to invite a client to join you on Kara Connect

Professionals: How to create, book or schedule a client in your Kara Connect Sessions Calendar

Professionals: How to receive payment from your Clients for a Session

Professionals: How to setup your Client Consent (Your terms and conditions)

Professionals: How to enable other payment methods through Kara Connect

Professionals: How to change or update your Services

Professionals: How to setup Kara Pay to take payments from your clients

Professionals: How to update your Card Details / Billing information

Professionals: How can I permanently close a client's treatment within Kara Connect?

Professionals: How to setup Client registration requirements

How to share your screen using Split-screen: Windows

Professionals: How to set up SMS Reminders in your Kara Connect account

Professionals: How to share your screen using split-screen: Mac (Apple)

Professionals: How to add "Services" and set up your "Prices" in your Kara Connect Workstation

Professionals: How to add your profile picture

Professionals: How to use Group Video with Kara Connect

Professionals: How to block calendar availability and manage your Team and your calendar

Professionals: How to change / reassign 'Request Services' to a new Professional

Professionals: How to sign-up to a professional Kara Connect account

Professionals: How to setup your working hours calendar and time zones

Professionals: Where can I find details about my payments? Such as receipts, invoices or other information?

Professionals: Booking management

Professionals: How do I join a video session with my client?

Professionals: Team management

Professionals: How to select and set up your Job Title

Professionals: How to complete a session / Mark as Done

Professionals: Activities Section

Professionals: How to find latest features, updates and more resources

Client Booking Management Feature - FAQs

Professionals: Managing your business with your Kara Connect Workstation "How Kara Connect Works"

Professionals: How can I cancel my Kara Connect subscription?

Professionals: The different session States: Complete, Cancelled, Deleted and Void

Professionals: How to install, edit and use Kara Connect integrations such as SMS, Kara Pay, Client Consent and more.

Professionals: Template for your Client Consent (Your own terms and conditions)

Professionals: How to add your primary work categories

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Corporate Wellbeing Hubs

Wellbeing Hubs: Setting up your availability and ensuring that your profile and services are displayed

Wellbeing Hubs: Best Practices for Professional's and Important Information

Wellbeing Hubs: Changes to my availability and calendar.

Wellbeing Hubs: Opening Availability on Additional Wellbeing Hub (multiple Wellbeing Hubs)

Professionals: Recording intro videos to offer your services in our Wellbeing Hubs

Professionals: Wellbeing Hubs: What are they?

Wellbeing Hubs: Setting up your account

Wellbeing Hubs: Information on how to process Payments

Wellbeing Hubs: How to send invoices to Kara Connect

Wellbeing Hubs for Professionals: FAQs for Professionals on Kara Connect Wellbeing Hubs.

Wellbeing Hubs: Basic settings to set up your profile and How to preview what your Professional profile looks like before publishing it

Wellbeing Hubs: Professionals: How to charge a Wellbeing Hub client for a late cancellation/no-show session

Wellbeing Hubs: How to add your services to a Wellbeing Hub?

Wellbeing Hubs: How can I return a sponsored credit to a Wellbeing Hub client?

Wellbeing Hubs: Increasing, Updating and Editing your Availability to maximise your profile views

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