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Help Center

FAQ & Troubleshooting

FAQ & Troubleshooting

Having issues accessing your account? Your session is not working, having audio or video issues, or have a general question?

How do I login to my Kara Connect account?

Troubleshooting: Help and Others

I want to report a Bug or an Issue.

How to prevent booking emails and other Kara Connect notification going to spam- Gmail

I have a product idea, feedback or would like to see something in Kara Connect product that is not there right now

Troubleshooting: Account and Session Access

I am having issues joining an online video session. What should I do?

I can't access my account

I Forgot my Password / Reset my password

How do I verify my email address?

"No accounts registered" error message when trying to login to Kara Connect

Professionals: SMS reminders are not reaching my clients

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Troubleshooting: Video, Sound or Other Issues

My microphone or sound is not working

My camera or video is not working

Something is not working

I'm having network issues

Browser Settings Kara Connect

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