Wellbeing Hubs: MS Teams
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      3. Wellbeing Hubs: MS Teams

      🌿 Using the Kara Connect Teams App for Employee Wellbeing

      🚀 Overview: Support Right in Microsoft Teams

      The Kara Connect Teams App seamlessly integrates your company's comprehensive wellbeing support directly into the Microsoft Teams environment.

      This means employees can quickly and privately access qualified professionals (therapists, coaches, counsellors) without leaving their workspace.

      ✅ What Employees Can Do (Features at a Glance)

      Emojis Feature Benefit
      🌱 Book Confidential Sessions Access professionals for mental health, coaching, nutrition, and more - all discreetly.
      💬 Secure Chat Chat securely with practitioners in a GDPR-compliant environment.
      🧘 Resource Hub Browse curated wellbeing resources.
      📅 Manage Bookings View and manage within MS Teams.
      🌍 Multilingual Access Support available in 30+ languages to serve a global workforce.


      🛠️ IT & HR Action: Getting Started Guide

      The app uses Single Sign-On (SSO) via your company email for a zero-friction setup.

      Step Action HR/IT Note
      1. Find the App Open Microsoft Teams and go to the Apps section. Confirm the app is enabled and searchable in your organisation's Teams App Catalog.
      2. Add Kara Connect Search for Kara Connect and click Add. Ensure firewall/proxy settings do not block connections to Kara Connect domains (usually handled by the Teams environment).
      3. Sign In Sign in using your company email. No separate account or password creation is needed - it uses existing company credentials.
      4. Start Using Users are taken directly to their Wellbeing Hub to browse services and book instantly. No further configuration is required on the user's end.

      🔒 Confidentiality & Security (Key for HR/IT)

      The privacy of employee data is paramount.

      • Encryption: All communications and sessions within Kara Connect are fully encrypted.

      • GDPR: The platform operates in a GDPR-compliant environment.

      • Employer Access: Your employer only views anonymised usage statistics (e.g., total usage volume).

      • Privacy Guarantee: The employer never views personal details, session content, or individual identities.

      ❓ Need Help? (Support Channels)

      If any issues arise, please use these quick support options:

      • In-App Help: Visit the Help section directly within the Kara Connect MS Teams App.

      • Email Support: Contact support@karaconnect.com for technical issues.

      • Internal Support: Message your HR/Wellbeing representative for policy questions.