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FAQ & Troubleshooting
Having issues accessing your account? Your session is not working, having audio or video issues, or have a general question?
Troubleshooting: Help and Others
Troubleshooting: Account and Session Access
- I am having issues joining an online video session. What should I do?
- I can't access my account
- I Forgot my Password / Reset my password
- How do I verify my email address?
- "No accounts registered" error message when trying to login to Kara Connect
- Professionals: SMS reminders are not reaching my clients