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Professionals: How to Deactivate Your Kara Connect Professional Account

This guide walks you through the steps to deactivate your Kara Connect professional account.

To deactivate your account, please take the following steps:

1. Log in to your professional Kara Connect account your professional Kara Connect account

2. Click your name in the top-right corner of the screen.

3. Click Settings.

4. Click Security on the left pane.

5. Click the Deactivate Account button.

6. A confirmation popup will appear, repeating the important notes above and asking you to confirm the action. Tick the checkbox labeled "I am sure that I want to delete my account and understand the consequences of this action," then click Deactivate Account to finish.

6. Click the tick box and then click Deactivate account again.

Before you deactivate your account, please take note of the following:

  • Only the active Admin-Pro can reactivate your account.
  • After deactivation, you will be logged-out of Kara and will not be able to log in again
  • All of your clients will not see your account anymore, but information about sessions held and healthcare data will still be available.
  • If you are the only admin in the clinic, you should grant administrator rights to another team member.

It is your responsibility when deactivating an account. Please note that Kara Connect is not responsible for any data loss or stored data within the account.

Delete Pro Account