Wellbeing Hubs: Clients
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Wellbeing Hub Clients: Wellbeing Score Index

Understanding your own wellbeing score is crucial for both you and your professionals to enhance your overall mental health and achieve positive results.

The Wellbeing Index is a valuable tool we're introducing to Kara Connect. It's designed to provide quantifiable measures of your mental health and overall wellbeing. The index scores are derived from consistent tracking of various factors related to your mental and emotional state.

Our decision to introduce the Wellbeing Index stems from our commitment to provide personalised and effective support. By quantifying wellbeing, we can better understand your needs and track progress over time. This enables us to refine and customise the support you receive, ensuring it's as effective and beneficial as possible.

As a user, the Wellbeing Index is crucial for your self-awareness and understanding of your mental health journey. It provides a clear, objective measure of your wellbeing, offering insights that can guide your self-improvement efforts.

For our professionals, the Wellbeing Index is an essential tool for tracking your progress and adjusting their support strategies. The index provides clear metrics that can guide their decision-making and help them provide more effective, personalised support.

In conclusion, the Wellbeing Index is a critical part of our mission to provide personalised, effective support and improve the wellbeing of all Kara Connect users.

🙋‍♂️ Rest assured that your Wellbeing Score is confidential and individual information will never be shared with your organisation. The metrics are solely aimed at helping you and your chosen professionals collaborate towards achieving positive outcomes for your wellbeing.

Understanding your own wellbeing is crucial for both you and your professionals to enhance your overall mental health and achieve positive results.

In this article you will learn:

1- How to start setting up your Wellbeing Score
2- How to update regularly your Wellbeing Score
3- How to share your Wellbeing Score with your Professional connections.

Starting your Journey: Setting up your Wellbeing Score

When you join our Wellbeing Hubs program through your company's employee benefits, you will gain access to your Client Dashboard. Here, you can view your personalised "Wellbeing Score" under your name.

To get started, make sure to enable your score so you can begin adding relevant information. This score is generated using a reliable methodology trusted by clinicians and the WHO to track and validate mental health. If you want to learn more about the survey in your dashboard, simply click on "learn more about the survey."

Steps to Enable your Wellbeing Score

1- Log into your Client Dashboard here or go to your Wellbeing Hub and log in from there using your email address you used to create your account.

2- Click "Update my Wellbeing Score"

3- Complete the 5-question survey by adjusting the bar from left to right based on your current state of wellbeing.

4- Click Submit Survey

5- Your Score for the responses you submitted is then calculated for you.

 

Updating your Wellbeing Score

It is important to regularly take the Wellbeing Score survey to track your mental health and wellbeing. We suggest submitting your score every 2-3 weeks while utilising the support of your professionals through your wellbeing hub. This consistent monitoring will help both you and your professional identify any trends or changes in your life over time.

Pro Tip: Regularly submitting your wellbeing score will assist both you and your professionals in adjusting and working together to achieve positive outcomes for your wellbeing.

Steps to Update your Wellbeing Score

1- Log into your Client Dashboard here or go to your Wellbeing Hub and log in from there using your email address you used to create your account.

2- Click "Update my Wellbeing Score"

3- Complete the 5-question survey by adjusting the bar from left to right based on your current state of wellbeing.

4- Click Submit Survey

 

Sharing your Score with your Professionals

It's important to share your score with your professionals so they can assess your state of mind and the impact of their services. We highly recommend proactively sharing your score with them to ensure effective support and collaboration.

 

Please be aware that sharing your score is linked solely with your designated professional in complete confidentiality between you and them. Your individual score will never be shared or exposed externally to your organisation, company, manager, or any other individuals.

This information is only shared between you and the professionals you are engaging with during sessions.

 

Pro Tip: We highly recommend proactively sharing your score with your professionals to ensure effective support and collaboration.

Steps to Share your Wellbeing Score

1- Log into your Client Dashboard here or go to your Wellbeing Hub and log in from there using your email address you used to create your account.

2- Click on the "Sharing button"

 

3-  You will be prompt to a screen.

  • If you choose not to share your score, you will see the message "Not Sharing" in red, indicating that you are currently not sharing your score with your professionals.
  • If you choose to share your score, you will notice the message "Sharing" in green, indicating that you are currently sharing your score with your professionals.

4- To initiate sharing, simply check the box labeled "Share my Wellbeing Score." Once checked, the box will turn green and display the word "Sharing," indicating that your score is now being shared with your designated professionals.

 

You have the ability to revoke sharing your score with your professional connections at any time. You are in full control of this feature.

 

Your Professionals Requesting you to share your Score

By default, your professionals will not have access to your Wellbeing Score when you connect with them and start your sessions. However, they may request you to share it in order to gain a better understanding of your current state of wellbeing and to tailor their approaches and strategies to provide you with better support.

 

Frequently Asked Questions


Will my Wellbeing Score be shared with my company, organisation, manager or others externally?
No. Never. Your individual wellbeing score can only be shared to the professionals you have connected with when booking through your Wellbeing hub. 


Why should I share my score with my professional connections?
We highly recommend proactively sharing your score with your professionals to ensure effective support and collaboration. This way your professionals can get a better sense of your state of wellbeing and build the right strategies for you to drive your wellbeing.

Can I revoke the ability of sharing my wellbeing score with my professionals?
You have complete control over sharing your Wellbeing Score with your professionals. Just keep in mind that if you choose to share or revoke access to your score, all the professionals you are connected with will no longer have access to it. Currently, your score is shared or revoked across all the professionals you have booked and connected with.


Should I update my wellbeing score frequently?
Definitely. Regularly submitting your wellbeing score will assist both you and your professionals in adjusting and working together to achieve positive outcomes for your wellbeing. 


What happens if I don't share my score?

Nothing specifically will happen but it just means that your professionals can't have a sense if their services and strategies are resulting in the right outcomes, which are helping you drive your wellbeing forward or solving through any struggles or challenges you may be facing. 

What is the Professional Alliance Score? How is this relevant to the Wellbeing Score.

The Professional Alliance is focused on the relationship and bond of your professional treatments and their efficacy. Measuring the trust and relationship between you and your professionals. To learn more about the Professional Alliance Score please check this article here.

The Wellbeing Score is focused more specifically on your current state-of-mind, on your existing feelings of wellbeing, related to your mental and emotional state.