In this article, we talk about the recent releases on Filtering and Buffer & Start Time Intervals
New and Exciting Product Developments for you: Start Time Intervals, Calendar Buffers and New Wellbeing Hubs Navigation.
Better Navigation and Filtering on Wellbeing Hubs
Our commitment to you, our professionals, motivates us to continually enhance the user experience by making it easier for clients to find your services.
In line with this commitment, we're proud to announce that our Product and Development teams have improved the navigation experience on Wellbeing Hubs by fine-tuning the filtering and search functionality to help employees locate your services more quickly.
To ensure your profile is always visible and that users can promptly find your information and services, please check this article. It will guide you on how to correctly set up your configuration and increase your booking chances.
Check this article to learn more about how to maximise your visibility on Wellbeing Hubs!
Calendar Buffers and Start time Intervals for Wellbeing Hubs
Please note that Notice Period, Start Time Intervals and Bookable Period settings are only available for Professionals participating in Wellbeing Hubs.
Buffer Settings are available for all professionals who use the Kara Connect Workstation.
We have heard your feedback and taken action!
We understand that you sometimes need a buffer between sessions. For instance: if you have a meeting that lasts an hour, you may not want to be booked for the next hour immediately. Now, clients will only be able to book the next session 15 minutes after your previous one (depending on your configuration).
We also heard that you want clients to book specific times within an hour. Currently, clients can see your calendar and book every 15 minutes. If you have your calendar open in wellbeing hubs, users can book you at 15-minute intervals, such as 9:00am, 9:15am, 9:30am, 9:45am, 10:00am, etc.
We have now implemented an option for you to choose what intervals to show your clients. For example, you can choose to only show 30-minute intervals. This means that, if you set this up, your clients will be able to book your services at 30-minute intervals: 9:00am, 9:30am, 10:00am, 10:30am, etc. If you have a session at any of those times, users won't be able to book a slot in that schedule.
Please note that intervals, buffer times, notice period, bookable period, and your open calendar availability all play a role in maximizing your visibility in hubs. These factors also determine how many options and choices you provide to your clients, which could lead to an increase in views and bookings.
Do I need to take any action right now?
Not necessarily. The start time intervals and buffers are pre-set to 15 minutes and 0 minutes respectively (as before this implementation). However, if you prefer different timings under this new setting, you can easily adjust them by following these instructions.
If you are interested in reading more or for more information on how to set up your Buffers and Start Intervals, please go here.
If you want to know more about our Wellbeing Hubs, please go here.
We hope these changes will further assist your efforts in providing superior support and access for your clients. This will allow you to concentrate on what truly matters and let your Kara Connect Workstation handle the rest.