To setup your calendar for clients and ensure that you have the right availability, follow the steps below.
Open your calendar for clients
1. Go to Settings (at the top right corner) and click Calendar and Schedule.
2.0 Ensure you have set up the Right Time Zone for your Account. Click Edit and find the right time zone in the list.
2.1 Go to the Working Hours section and hover-over the box and click Edit.
3. Set up your Schedule by toggling "on" days and times of your working schedule.
This section will allow customers to book sessions within the specific working hours. We suggest using a "regular schedule" such as 8hrs to 18hrs.
4. Set up your Bookable Period and Noticed Period in the same section.
Bookable Period: This is the number of weeks your calendar will be open for bookings. Meaning that clients will be able to book sessions with you for X number of weeks in advance. (For example: If your bookable period is 4 weeks. I will be able to book with you from today until 4 weeks)
We recommend having a bookable period of 4-6 weeks as this will open availability for potential clients and give your profile more exposure.
Noticed Period: This is the number of hours a client will be able to book your calendar. (For example: If your noticed period is 24 hours and a client is looking to book a session the day before, and you have a a slot available in your calendar, the client will be able to book your calendar within 24 hours.
We recommend having a Noticed Period of less than 24 hours as this will enable clients to find a suitable time for them in your calendar to book a session. This is also a driver of exposure of your profile and more potential bookings.
5. Click Confirm to save your settings.
Recommendation: Set up your Time Zone
Set up your time zone based on your location where you are delivering your service so any bookings your clients are making they go into your Kara Connect Calendar on the accurate time zone. For more information you can check this article.
Recommendation: Connect your Kara Connect calendar to Google or Outlook calendar.
You can connect your Kara Connect calendar to an external calendar. Select which option applies by clicking on either Connect to Google Calendar or Connect to Outlook Calendar.
Once you click on the link you will be asked to authorize the connection. Once you have connected the calendar then all your sessions from Kara Connect will appear in your external calendar.
Please note: Currently the Calendar Sync is only one-way and syncs when you log into your Kara Connect workstation and manually click Sync.
To Learn more about Calendar Sync please go here