Wellbeing Hubs: Setting up your account

Here we describe the steps you need to take to add your services and your profile to one of our Wellbeing Hubs.

Congratulations! You are ready to go live in one of our Wellbeing Hubs / Corporate Marketplaces! 


Before we start, you need to make sure your profile and account is fully set up. Here is all you need to know to get ready. If you have been using Kara Connect you might have all the information you need, but review the list before to ensure you are not missing anything to get ready. 


Please note that before joining a Wellbeing Hub one of our Kara Connect Customer Success Managers will be in touch to formally invite you to join a Hub.

Pro Tip: We recorded this "Video Tutorial" that describes all the steps written in this article. If you prefer to read the step by step guide keep reading below.

Setting up the Basics

  1. Sign into your Kara Connect Account and make sure your profile is correctly set up to get the best chance to get bookings / sessions.

    Specialities Set up

  2. Make sure your specialities have been set up. For more information click here.

    Profile Photo Set up

  3. Make sure your profile photo has been set up. For more information click here.

    Profile Description Set up

  4. Create the perfect description of your services, highlight your education and experience. For more information click here.

    Services Set Up

  5. Make sure to set up services available for clients to book with you. We recommend having a couple of services in place according to your specialisations. Click here to read more

    Calendar and Availability Set up (Custom Schedules)

  6. Joining a Wellbeing hub for the first time?: Make sure your availability has been set up. For more information click here.
    Already connected to a Wellbeing hub and joining another one?: Update and make sure you have your availability correctly set up. For more information click here.

    Add Services to a Wellbeing Hub

  7. Make sure to add the services that your created to be available for Wellbeing Hub clients. You can follow a step-by-step guide here.

    Client Consent Set up

  8. It is important that you have your terms and the privacy policy guidelines in compliance with GDPR regulations. For more information click here.

    Setting up Kara Pay (Optional)

  9. If you want to have an easier way to charge clients for sessions using Kara Connect you can set up Kara Pay. For more information click here. 
    For more information about Payments you can go here

    Client Registration Requirements (Optional)

  10. For more information about client registration requirements you can go here



    Find attached a one pager with more information and below a comprehensive list of FAQs.

    For many more resources you can visit our Knowledge Base here.


Pro Tip: Once you set up your description, photo, education, languages, and more, you can preview your profile. This is how clients will see your profile. Here is more information on how to preview your profile.